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How to order: Email Susan your selection and she will promptly confirm
its availability. Providing your zip code, you will receive a shipping
estimate. This may vary from final exact shipping charge. The piece you
receive will have slight variations from those shown on this site, in
color, size or shape. Custom color, matching your swatches, is available
for an extra fee. Most pieces may be ordered in a variety of colors.
Caring for your order: Each
individually handcrafted design with reeds may be hand rinsed in cool
water and air dried. Designs with handmade paper should be dusted only,
without water. Functional pottery, without fiber, is oven, microwave and
dishwasher safe, and must not be put through drastic temperature changes.
Each piece is lead free and food safe. All wall pieces are made ready to
hang.
Wedding gift registry is available.
Payment: Master, Visa, and Discover
cards and personal and business checks are accepted. You may order by
phone or fax. You will receive a call to confirm your order and for you to
provide credit card details. You will also get a shipping date. Many
pieces are available for immediate shipping. Others will take 3-8 weeks to
create for you. All orders will be prepaid prior to shipping, with
estimated shipping charges added to your order.
Shipping: Shipping is UPS ground, and
can vary from $10-$75, in the continental US, depending on your order,
size and weight of box and zip code. Larger orders may cost more. You will
be charged exact UPS charges. There is no packing charge for individual
orders. All boxes are insured for full value. If an art piece arrives
damaged, you must keep the original packaging materials, call UPS and
notify Susan, ASAP. When UPS authorizes the claim, Susan will send you
another piece.
Returns: Since these pieces are
custom created just for you, Susan maintains the right to refuse a return.
Call to discuss.
Tax: Virginia residents will be
charged 5.0% sales tax. If you have a resale number, it must be provided
at the time of ordering.
Galleries: Gallery inquiries are
welcome. Please email or call to receive detailed information and Susan’s
requirements.
ORDERING CUSTOM WORK & ART POTTERY DESIGN SERVICES:
Creating a custom piece for you is an
exciting process!
The following is needed to create the best
pieces for your environment:
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Pictures of the area where you want
the piece installed & other pictures of the room
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Dimensions –height, width and depth
where the artwork will be displayed
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Swatches –fabric, carpet,
paint chips or other samples of the room
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Your priorities- design preferences
be it contemporary, traditional, beachy, and any other information as to
what appeals to you.
PAYMENT FOR CUSTOM
WORK:
$100. Consultation Fee –gives Susan the “OK” to provide you with
artwork proposals. When a proposal is approved, this fee is credited to
you first deposit.
50% Deposit –required
to start your commission. This deposit is non-refundable.
50% Due upon
completion of your order plus shipping & packing fee–upon payment your
order will be shipped.
DC metro area
residents: I am happy to do “house calls” to discuss your commission
based on a $60 an hour consultation fees.
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